Your dedicated Technical Account Manager will provide technical, product, and business knowledge to ensure you have the tools you need to meet your security goals. Your Technical Account Manager will work closely with your team to understand requirements, concerns, and business processes to ensure the Cybereason product meets your evolving needs. To accomplish this, your Technical Account Manager will:
Cybereason has assembled a corps of elite security experts from a range of military, academic, and commercial backgrounds. The unique combination of expertise and best of breed detection technology, enables your organization to feel confident that you’re not missing anything.
Think of your Technical Account Manager as a partner. They’ll work closely with your team to understand your challenges and concerns and provide recommendations to ensure the product meets your needs.
Cybereason’s Technical Account Management team is comprised of engineers who have years of experience helping organizations solve technical issues most efficiently.
Your Technical Account Manager is available, as needed, to provide customized on-site and virtual product training. It’s our responsibility to ensure that you’re getting the most out of the Cybereason Platform.
Engage with your Technical Account Manager on a regular basis to discuss system performance, risk, deliverables, and progress on open issues to ensure you are on track to achieve your goals.