CUSTOMER SUCCESS & SERVICES

When our customers are under attack or have technical questions about Cybereason’s platform, you’re the first call they make. Your mission: Be a dependable point of contact for our customers and continually find ways to improve their experience.

What Drives Our Team

We thrive under pressure

Being on the front lines is not an easy job—but someone has to do it. We enjoy solving problems in real time to defend our clients from cyber threats.

We truly “never give up”

We know we can call on R&D for backup, but we do everything we can to resolve customer issues ourselves, embodying Cybereason’s “never give up” value.

We celebrate wins together

In support, it can feel like you’re always putting out fires. But we take time to celebrate wins—those moments when you make a difference in our customers’ lives.

We’re Making Headlines

While cyber attacks dominate the news lately, Cybereason has been making headlines as the leading cybersecurity platform defending the world against these threats. Check out our blog for our latest press coverage.

Read Our Blog

"We have a lot more peaks we want to conquer, and I want to be there for the wins. This company has what it takes to make a huge difference."

Dana Chen

Technical Support Manager

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Future-Ready Cybersecurity Protection