August 11, 2020
Welcome to Cybereason Inc. (together with its majority-owned subsidiaries, “Cybereason”, “we”, “us” or “our”). Cybereason is a provider of endpoint detection and response software (“Services”) that is used to detect anomalous activity on our customers’ networks and systems.
As you gather information about Cybereason by visiting or engaging with our Platforms (defined below), or applying for a job, we will collect some personal data from you.
When you interact with the Platforms, we will collect information that, alone or in combination with other information, could be used to identify you (“Personal Data”), as described below:
Personal Data That You Provide Through the Platforms: When you request information, including a demo, ask to download content (such as white papers), register for a webcast or other event, apply to become a partner through the Platforms, or subscribe to emailing lists, we will collect the following Personal Data from you:
When you sign up for our blog, we collect your email address. If you choose to opt-in to receive promotional emails from us, we will also collect your email subscription preferences. If you would like to discontinue receiving information from us, you may update your email preferences by using the ‘unsubscribe’ link in emails or by contacting us at email@example.com.
When you apply for employment through the Platforms, our provider of recruiting services will collect your resume and any additional information that you elect to provide to us, including but not limited to employment history and education.
Events: When you attend one of our live events (for example, trade shows), and visit our booth or otherwise interact with us, we will collect the Personal Data that you elect to provide.
Data Collected On Behalf of Customers: We also collect information under the direction of our Customers, and have no direct relationship with the individuals whose Personal Data we process on behalf of Customers. If you are a client or user of one of our Customers and would no longer like to be contacted by one of our Customers that use our Services or you would like to access, correct or request deletion of your data, please contact the Customer that you interact with directly.
To provide the Services to you and respond to your requests. When you ask for information about the Services (for example, when you request a demo), ask to download content through the Platforms or apply to become a partner, we will use your contact information, including your phone number, to respond to your request by email, mail, phone, text message or other means directed to the contact information you have provided. For EU data subjects, such use is necessary to respond to or implement your request.
For marketing purposes. We will use your email or mail address to send you information (as applicable) by email and post about our new products and services, upcoming events or other promotions. You may opt-out of receiving such emails by following the instructions contained in each promotional email we send you or by contacting us at firstname.lastname@example.org. If you request a demo or download content from the Platforms, we may also use your phone number to contact you directly by phone, in connection with such new products and services, upcoming events or other promotions.
Where required by law (for example, if you are an EU data subject), we will only send you marketing information by email or mail, or contact you by phone, if you consent to us doing so at the time you provide us with your Personal Data. When you provide us with your consent to be contacted for marketing purposes, you have the right to withdraw your consent at any time by following the instructions to “opt-out” of receiving marketing communication in each marketing email we send you. In addition, if at any time you do not wish to receive future marketing communications or wish to have your name deleted from our mailing or calling lists, please contact us at email@example.com. We will continue to contact you via email regarding the provision of our Services and to respond to your requests.
To analyze, administer, support, improve use of the Platforms. We use data relating to your use of the Platforms to analyze, administer, support and improve your access to and use of the Platforms. We may also compile, anonymize and/or aggregate your Personal Data and other data and use such anonymized and/or aggregated data for our business purposes, including sharing it with affiliates and business partners. For EU data subjects, this use of your Personal Data is necessary for our legitimate interests in understanding how the Platforms are being used by you and to improve your experience on it.
To process applications for a job. When you apply for employment through our Platforms we will use your contact details and data about your employment history and education to conduct job interviews, evaluate your application, and as is otherwise needed for recruitment. For EU data subjects, this use is necessary to respond to your request to process your application for employment.
If you are an EU data subject, please see the “EU Data Subject” section below for information on your rights in relation to the Personal Data we hold about you.
We may share your Personal Data and other information with certain third parties without further notice to you, as set forth below:
We will keep your Personal Data for as long as your account is active or as needed to provide you or our customers services, comply with our legal obligations, resolve disputes, and enforce our agreements.
If you need to change or correct your Personal Data, or wish to have your Personal Data removed from our systems, please contact us as described in the “Contact Us” section below and we will address your requests as required by applicable law.
This section applies if you are an EU data subject (for these purposes, reference to the EU also includes the European Economic Area countries of Iceland, Liechtenstein and Norway and, to the extent applicable, Switzerland).
Cybereason Inc. is the data controller for processing personal data provided to us through the Platforms. Our registered office is in 200 Clarendon St., Fl. 18, Boston, MA, 02116, USA. We are also based in London (Cybereason Limited, 5 New Street Square, London, United Kingdom, EC4A 3TW). Cybereason has appointed a Data Protection Officer. The appointed person’s contact information is as follows: Shlomi Avivi, firstname.lastname@example.org.
Subject to applicable law, you have the following rights in relation to your Personal Data:
You may exercise your rights by contacting us as indicated under “Contact Us” section below.
We rely on our Privacy Shield certification to transfer Personal Data that we receive from the EU and Switzerland to Cybereason in the U.S. and we process such in accordance with the Privacy Shield Principles.
We are responsible for the processing of Personal Data we receive under the Privacy Shield that we may subsequently transfer to our service providers (as described in the “Sharing and Disclosure” section above) if they process Personal Data in a manner inconsistent with the Privacy Shield Principles and we are responsible if they do so and for the harm caused. Cybereason complies with the Privacy Shield Principles for onward transfers of Personal Data from the EU, including the onward transfer liability provisions.
With respect to Personal Data received or transferred pursuant to the Privacy Shield Frameworks, we are subject to the regulatory enforcement powers of the U.S. Federal Trade Commission. In certain situations, we may be required to disclose Personal Data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
You have certain rights to access, correct, amend, or delete Personal Data where it is inaccurate, or has been processed in violation of the Privacy Shield Principles. You can contact us as described in the “Contact Us” section below. We will respond to your request within a reasonable timeframe. Please see the “EU Data Subjects” section above for more information on the rights of users in the EU and Swiss users. When we process Personal Data on behalf of our Customers, we will process such requests pursuant to our contract with the applicable Customer.
If you have any inquiries or complaints regarding the data we transfer pursuant to the Privacy Shield, please contact us at email@example.com. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedbackform.truste.com/watchdog/request.
If your complaint is not resolved through these channels, under certain conditions, more fully described on the Privacy Shield website https://www.privacyshield.gov/article?id=How-toSubmit-a-Complaint, a binding arbitration option may be available before a Privacy Shield Panel.
The Platforms offer publicly accessible areas such as blogs and comment threads. This includes, but is not limited to comments to the Cybereason blog or public forums. You should be aware that any information you provide in these areas may be read, collected, accessed, and used by others who access them, including third parties. To request removal of your Personal Data from these areas, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your Personal Data, in which case we will let you know if we are unable to do so and why.
Cybereason does not knowingly collect Personal Data from children under the age of 13. If you have reason to believe that a child under the age of 13 has provided Personal Data to Cybereason through the Platforms, please contact us at email@example.com and we will endeavor to delete that information from our databases.
We take reasonable administrative and technical steps to protect the Personal Data provided via the Platforms from loss, misuse and unauthorized access, disclosure, alteration, or destruction both during transmission and once it is received. However, the Internet cannot be guaranteed to be fully secure and we cannot ensure or warrant the security of any information you provide to us. Please keep this in mind when providing us with your Personal Data. If you have any questions about the security of your Personal Data, you can contact us at firstname.lastname@example.org.
The Site also uses pixel tags, a technology similar to cookies that is placed on a website or within the body of an email for the purpose of tracking activity on websites, or when emails are opened or accessed, and is often used in combination with cookies. The Site uses pixels tags, from the below third parties, to help us improve use of our Site and the services, and know when content has been shown to you.
The types of technologies that we use are detailed below:
Analytics. The Site uses “analytical” cookies that allow us to recognize and count the number of visitors and to see how visitors move around the Site when they are using it. This helps us to improve the way our Site works, for example by making sure visitors are finding what they need easily. The information collected through these cookies include anonymous traffic statistics, like number of page views, number of visitors, and time spent on each page.
In particular, the Site uses:
Advertising. We partner with one or more third parties to either display advertising on our Site or to manage our advertising on other sites. Our third party partner(s) use technologies such as cookies and pixel tags to gather information about your activities on the Site and other websites to provide you with targeted advertising based upon your browsing activities and interests. In particular, the Site uses:
Interactive Tools. We partner with one or more third parties to provide you with different ways to interact with us via the Site.
In particular, the Site uses:
On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off. Please see the links below for guidance on how to modify your web browser’s settings on the most popular browsers:
Please note that if you reject cookies or turn cookies off, you may be unable to access certain parts of the Site and you may not be able to benefit from the full functionality of the Site.
To find out more about cookies and similar technologies, including how to see what cookies and similar technologies have been set and how to manage and delete them, visit: http://www.allaboutcookies.org and/or the Network Advertising Initiative’s online resources, at: http://www.networkadvertising.org, and follow the opt-out instructions there. If you access the Site on your mobile device, you may not be able to control tracking technologies through the settings.
You may contact us as follows: You may send an email to email@example.com or send mail to:
200 Clarendon Street
Boston, MA 02116 +1-855-695-8200
5 New Street Square
London, EC4A 3TW