Cybereason’s global Technical Account Management team is comprised of people with strong technical and security focussed backgrounds who have years of experience helping organizations solve technical problems and security needs most efficiently. Our Technical Account Managers have held numerous roles in a wide variety of globally known companies from SOC Analyst and Threat Hunting to System Administration, Solutions Architects, and Customer Success Management.
Think of your Technical Account Manager as a partner. They’ll work closely with your team to understand your challenges and concerns and provide recommendations to ensure the product meets your needs.
Cybereason’s Technical Account Management team is comprised of engineers who have years of experience helping organizations solve technical issues most efficiently.
Your Technical Account Manager is available, as needed, to provide customized on-site and virtual product training. It’s our responsibility to ensure that you’re getting the most out of the Cybereason Platform.
Engage with your Technical Account Manager on a regular basis to discuss system performance, risk, deliverables, and progress on open issues to ensure you are on track to achieve your goals.