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2021 Gartner® Market Guide for MDR

Managed Detection and Response

Trends, capabilities and use cases that help organizations evaluate MDR vendors

As cybersecurity threats evolve, companies need people and technology to monitor and respond to the threats quickly. However, most companies have neither the expertise nor the dedicated budget to develop such a resource. As a result, companies find themselves falling behind and falling prey to attackers. For many organizations, MDR is an alternative to scaling security operations to respond to and prevent evolving threats.

This Gartner report will help organizations understand the complexities and requirements that organizations should factor in when selecting a MDR vendor. 




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Key Takeaways:

The number of managed detection and response (MDR) service providers and the range of styles continue to increase, causing challenges for buyers looking to identify and select an appropriate provider.

MDR services are evolving to include a larger set of technologies and coverage, beyond endpoint detection and response (EDR). However, a turnkey technology stack is still a core requirement for buyers who expect extension of service into areas such as cloud security.

Many customers fail with their threat monitoring, detection and response initiatives because of the focus on wide-scale collection of data and generic security monitoring. Instead, they should be focusing on risks and outcomes that will directly impact their business objectives.

MDR customers are increasingly accepting of vendors that will initiate measures for active containment or disruption of a threat. This is now a core capability for buyers when selecting a provider. However, vendor autonomy varies according to the trust level with the provider, the customer’s geography, the organization’s size and the maturity of security operations.





Gartner, Market Guide for Managed Detection and Response Services, Pete ShoardCraig LawsonMitchell SchneiderJohn CollinsMark WahAndrew Davies, 25 October 2021

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