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2021 Gartner® Market Guide

Digital Forensics and Incident Response Services

Attacks are becoming more complicated, your Incident Response shouldn’t. This Gartner report shares factors and key takeaways organizations should consider when evaluating DFIR vendors.

Key Takeaways:

  • Most organizations remain unprepared to respond to, and manage, cybersecurity incidents, such as ransomware attacks.

  • Incident response (IR) services are increasingly available, but commoditization makes it difficult for buyers to understand how providers differ and to select the best one for their needs and requirements.

  • Criteria for selecting a provider of digital forensics and IR (DFIR) services are not straightforward, as the process is influenced by various factors, such as cyber insurance policies, deployed security technologies, geographic footprint and industry.

  • An IR retainer is not a replacement for establishing policies and procedures for handling incidents.

Better understand the required criteria and capabilities to set you up for success when selecting a vendor for an IR engagement.


Gartner, Market Guide for Digital Forensics and Incident Response Services, Prateek BhajankaWam Voster, 21 September 2021

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