2011 was a pivotal year for Netflix: the now hugely successful company was then in the midst of a formidable transformation, changing from a mail-based DVD rental service to the modern streaming service that it is today. It was at this crucial point in the company’s history that Jason Chan, our guest in this episode, was hired by Netflix to lay the foundations for its cloud security protocols. Nate Nelson, our Sr. Producer, spoke with Jason about the decade he spent at the company, what he learned during his tenure there, and the ideas that took shape at that time, such as Chaos Engineering.